Live Event Tips
The information provided here is to assist in your participation in our live Web-based events.
Please note that we will have limited ability to assist with questions during and just before our live events (unless they are part of the actual live sessions), so review of this information ahead of time is important so that your needs can be timely addressed.
IF YOU ARE HAVING DIFFICULTY ACCESSING THE 9-22 LIVE EVENT:
Go to www.JoinMyWebinar.com and enter Webinar ID 134127179
Foundation staff will be at a special host location (away from our offices) prior to and during the event so unable to take calls. If you need to call for help, call 850.222.6277 where Friends staff will assist or will contact us as needed.
Early Registration
Event access occurs through the Webinar software and registration is required to gain access.
If possible, you will want to log-in in advance of the event date (and fill in a very brief form as part of the process) then go back to the same link on the day of the event. A quick software download is part of the process (each time you log in) to enable use of the Webinar tool.
On the event day it's best to arrive a few minutes early if you can so you know you'll be in when the event starts. Pre-event information will also be shown on your screen.
Equipment
Computers
The Web technology can be used with Macs as well as PCs. No special equipment is required to take part.
Internet
High speed Internet access is of value in being able to see the visuals, and in real time (rather than experiencing a lag). However, whatever you have should give you enough access to receive the valuable information that will be provided.
Having multiple browsers open during the live event will slow your computer down and can interfere with event access, particularly if you already are operating at lower Internet access speeds.
Audio
Being sure that your audio is working as needed is of obvious importance. Most newer computers have built-in mics and speakers. You’ll want to check on this in advance so you're ready to go at the time of the event.
Some computers with speakers have the sound turned down or off. If you're not sure about yours, go to a Website that has videos or audio (You Tube, for example) to tell if you can hear.
If not, you can go to the Start button on your computer, then to the Contol Panel, then to Audio/Sound Devices and either Unmute (if the Mute box has a checkmark, clicking it will unmute so you can hear) or turn the volume up if it is too low (by raising a lever on the screen).
If you need help with adjusting your audio we can quickly provide the instruction just before the event starts.
If your computer does not have a mic and/or speakers, you can use an external device if desired. You will not require a mic for purposes of these events.
You can also choose to listen in by phone. Your event notice will provide you with the call-in number and event ID number. Using it will allow you to hear what is being said through the Internet while watching your screen for the slides and other visuals.
Event Access
When you registered through the link provided on this site (under "Webinars" or "Conference") you received the event access information. As noted above, you can return to the same link at the time of the live event.
If you are accidentally logged out of an event, simply log back in to rejoin it. You can do so the same way you initially signed in -- or you can go to JoinMyWebinar.com and enter the event ID.
Be sure that our final automated notice (emailed from gotowebinar@citrixonline.com) does not get overlooked in your Junk Mail folder.
Participating Live
- Upon logging in on the event day, you will enter a "Waiting Room" (and be there briefly), then be brought onto the event Webpage.
- You will see a control panel in the upper right hand quadrant of your screen. You will be able to ask questions or alert the Moderator using this tool.
- The control panel can be minimized by clicking the orange and white arrow box that is at the upper left part of the panel box. This will get it out of your way to see the visuals presented by speakers. You can maximize it whenever you wish by clicking the arrow again.
- The "Audio" section of the control panel may be accessed by clicking the "+" sign next to the word Audio. If you are using your computer to hear the presenters (through the computer) leave the Audio botton "as is" on the default setting.
If, instead, you need to use your phone in order to hear, the setting must be changed to Telephone so simply click on that button.
The Moderator will be able to assist if needed.
- The slides and/or other visuals of our presenters will show on your screen.
- The Question box on your control panel can be used to ask questions of speakers and the Moderator as well as to alert us if you are having any difficulties. There will be a brief period at the start to address questions about the technology if needed. Participating in the Web event is easy and you shouldn't encounter any problems.
Emergencies
Precautions have been taken in the unlikely event of problems with weather, electric or phone/Internet service. If any of these occur, we will do our best to avoid any disruption of the program. Should you be disconnected, please just log back in.
This page of the Website will also be used to post any important notices during the live events.
Thank you again for your participation and we welcome your spreading the word with others.
